Case study

UM Bydgoszcz
Client's name
City of Bydgoszcz Office


Public administration

Deployment departments

Loan Collection


  1. Increasing volume of data to be processed
  2. Elimination of errors occured during entering data into the system
  3. Handling of loan collection messages

Examples of processes

  1. Loading notifications about loan collection in a bank communication system

Results achieved

10 seconds

The task of downloading loan collection messages in the banking communication system has been handed over to Digital Teammates. The duration of a single query is approximately 10 seconds.


The volume of loan collection messages handled by the robot on a monthly basis fluctuates around 2,500 items.

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Bartosz Pietras
Head of IT
+48 510 029 629
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