Clients

Case study

mLeasing
Client's name
mLeasing
Cooperation with Digital Teammates captivated us with a pro-customer approach and a good understanding of the needs of our organization. Before we paid anything, we had seen the benefits of implementing robots. Therefore, we decided to scale robotization to other company departments. Currently, at mLeasing, no one thinks of going back to the times before robotization.
a_siwek
Andrzej Siwek
Head of Operations, mLeasing

About Company

mLeasing is one of the leaders in the leasing industry in Poland. He has already financed over 500,000 items with a total value exceeding PLN 60 billion. In addition to the main service, i.e. leasing of vehicles up to 3.5 tons, heavy transport, machinery and equipment, it also finances commercial and office facilities, hotels and warehouses. Together with insurance companies for leasing objects, it is constantly expanding its offer on the e-commerce market.

Industry

Financial Institutions

Deployment departments

Customer Service, Accounting

Challenges

  1. Ensuring support for the planned increase in the volume of processes
  2. Improving the flow of processes performed in MIDAS
  3. Introducing process improvements without the involvement of IT departments
  4. Maintaining the continuity of the processes

Examples of processes

  1. Closing contracts and issuing invoices for the sale of vehicles
  2. Updating vehicle pricing data in the system
  3. Registering vehicles in the sales system
  4. Sending corrections of VAT invoices
  5. Monitoring the sending of emails to customers 

See how mLeasing benefitted from Digital Teammates


Results achieved

16,000 status changes

Monthly, the status is changed for up to 16,000 contracts.

1,520 hours

During a month, employees regained that much time to work with the client and handle exceptions.

200 contracts

Every day, the robots close an average of 200 contracts.

24h a day

Robots in the Finance Department also work at night and deal with insurance instalments and VAT invoice corrections.

Get to know our Digital Teammates! See how our Clients benefitted from them:

Newsletter

Dziękujemy za zapisanie do newslettera.

I agree for my personal data, including name and e-mail address to be processed by Digital Teammates S.A., with its office in Warsaw for the purpose of direct marketing of products and services offered via::

Find us on social media

Szymon_Photo
Szymon Cegiełko
Business development
+48 504 838 316
LEAVE CONTACT DETAILS
We will call you back
See Digital Teammates in action

Our website uses cookies for statistical, advertising and functional purposes. Everyone can accept cookies or have the option to disable them in the browser, so that no information will be collected. More in the Privacy Policy.