Community Participation Office
- Increasing volume of data to be processed
- Maintaining the continuity of the processes
- Elimination of errors occured during entering data into the system
Examples of processes
- Processing and verifying the mailing list
- Combining and standardising data, highlighting repeated lines
- Creating a result report in a specified format
- Combining the civic budget report
- Creating result files sorted by project manager
By handing over the processes of generating reports to robots, the time needed to prepare statements was reduced from one week to one day.
The correctness of the performed consolidation of reports is invariably and amounted to 100%.