Clients

Case study

Galan
Client's name
Galan Logistics

About Company

Galan Logistics has been providing comprehensive logistics services for over 16 years. This company provides professional and effective forwarding services on the domestic and international market. From the beginning of its activity, the company focused on serving Scandinavian destinations such as Denmark, Finland, Norway and Sweden. The services provided are adapted to the current market requirements in order to provide customers with the highest quality. By undertaking cooperation with Galan Logistics, we can count on assistance in the field of, among others: warehouse logistics, ferry and groupage shipments, as well as road transport.

Industry

Logistics

Deployment Departments

Accounting, Monitoring

Challenges

  1. Elimination of errors occured during entering data into the system
  2. Streamlining the course of processes
  3. Increasing volume of data to be processed
  4. Automating the work of the warehouse

Example of processes

  1. Data import to Symphony
  2. Support for bank statements
  3. Rewriting and verifying orders from e-mails and customer portal
  4. Automation of handling warehouse receipts
  5. Parallel posting

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mBank
mBank – as the technological leader in Polish banking – decided to deploy digital teammates a few years ago. Digital Teammates automated such processes as payment and customer request processes. The project met our expectations and robots were a factor in the increase of productivity.
Dorota Pustelnik
Dorota Pustelnik
Director of Operations Quality & Improvement Department
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