Clients

Case study

grupa_krotoski
Client's name
Krotoski

About Company

The Krotoski Group offers modern, authorized car dealerships of Audi, Volkswagen and Skoda service workshops. The company is an experienced team of professionals. The company’s motto defines not only the advantages of the brand, but most of all the standards of customer service. The company guarantees an individual offer, flexible financing models and the highest standards of maintenance services. The showrooms offer their customers, both individual and fleet, new and used cars. The Krotoski Group is the largest supplier of original spare parts for Audi, Volkswagen and Skoda cars.

Industry

Automotive

Deployment departments

Accounting

Challenges

  1. Increasing volume of data to be processed
  2. Elimination of errors occured during entering data into the system
  3. Maintaining the continuity of the processes

Examples of processes

  1. Transfer of documents between commercial and accounting systems
  2. Importing the availability of parts from the dealer
  3. Simultaneous settlement of a new transaction and the indicated invoice settlement in the ZAN documentation for the VGP counterparty

Results achieved

800

The monthly volume of the task regarding the settlement of VGP contractor documents is about 800 items.

1500

The robots are able to download over 1800 documents from AutoStation and then import them to Symfonia ERP without any errors.

150

The monthly work volume of the robot that helps in the exchange of information about available parts in different locations of the Company is 150.

36000

During the verification of the "white list", the robot checks the status of contractors and their accounts. The volume of this activity fluctuates around 36,000 units per month.

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mBank – as the technological leader in Polish banking – decided to deploy digital teammates a few years ago. Digital Teammates automated such processes as payment and customer request processes. The project met our expectations and robots were a factor in the increase of productivity.
Dorota Pustelnik
Dorota Pustelnik
Director of Operations Quality & Improvement Department
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