Robot as a threat or opportunity for job market?

In our view – definitely an opportunity.

We have a very consistent observation: in our experience way to many people worldwide do the tasks which are not made for humans and fit perfectly well for robots. We mean tedious, repetitive and error prone activities that very often yield decrease in motivation in teams. Every single management we have talked to can think about hundreds of better and more creative things people could be doing should they not be forced to spend so much time on tasks that robots like so much.

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How robots can be a win-win in a typical company?

In all companies known to us one thing is taken for granted: IT resources are scarce and choices made in terms of what will be developed by technical team and what needs to wait for ‘unknown future’ are always difficult. Moreover, IT development is generally expensive what leads to very careful decision making with heavy emphasis on business case the investment is to generate.

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Robot manufacturing process automation

Is it possible to deal with large-scale robotization (more than a few robots) without automating the processes of creating, installing and monitoring robots?

We believe it isn’t. Robots used in RPA is a piece of software which sometimes needs to be changed. They work on applications which may also change from time to time what can cause even more complications. When starting robotization journey you should be always prepared for both of these factors and have tools to manage them in easy and safe way.

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Hand in hand with robots – how people react to digital teammates?

As you can easily imagine, the decision to introduce robots that perform tasks handled by people can be a controversial topic for human employees. Our experience shows that even mere delivery of such news can stir the emotions and open up argumentative discussions. Both surprise and fear of the change itself and a potential loss of daily tasks can turn out to be a daunting blocker if not addressed in time.

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How future workspace will change?

Organizations we know and have seen are facing a challenge of having to few people for the amount of work they have to do. People available for work in back-office operations are scarce so it is a challenge to maintain the right team to keep the operations up and running. On top of this, many tasks that people are doing should have been automated long ago Their repetitive, tedious and error prone character means that these tasks should not be done by people any more and are perfect for robots.

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Do robots have cognitive skills?

Most of our robots strictly follow the procedure that is programmed up-front. This procedure sometimes can by very complex, because of the nature of the underlying business process. This allows the robot to work with 100% accuracy at all times. Robots can always explain why they made specific decisions and why they chose specific path based on specific situation. This makes them absolutely deterministic and perfectly fit for operations where the result has to be exactly, as provided by the procedure.

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